Great digital experiences begin and end with great Wi-Fi, so when we set out to design our xFi Advanced Gateway, our goal was to create the fastest, smartest and most powerful Wi-Fi device on the planet. While there are currently no mass-market Wi-Fi connected devices capable of receiving Gig speeds over Wi-Fi, those devices are coming. In the meantime, the power of the xFi Advanced Gateway delivers ultimate performance to your connected home.
Check out the sidebar for more details. Click here to download. With xFi, setting up an xFi Advanced Gateway is as simple as plugging it in, scanning a QR code with our xFi app, and clicking through a few simple prompts.
Once online, in addition to ultra-fast Wi-Fi speeds, customers will have access to unprecedented control over their home Wi-Fi network, with the ability to set profiles for every member of the household, assign devices and decide what devices connect and when.
The soft touch materials and neutral colors are designed to easily blend in to most homes. As of today, the xFi Advanced Gateway is available for our fastest speed tiers, from Mbps and up depending on the market.
Comcast Goes Wide With DOCSIS 3.1 Gigabit Gateway
This includes 1 Gig, which is now available in 26 of our markets, with more coming all the time. Going forward, the xFi Advanced Gateway is a device built for the future. As people connect more and more devices in their homes, and those devices increasingly use the cutting-edge technologies already built into the xFi Advanced Gateway, it will ensure that our customers are ready for whatever comes next.
Skip to Main Content Motion Settings. What are you looking for? Close Search What are you looking for? By Fraser Stirling Dec 06, More from Comcast Xfinity See More.
Sky See More. Press Room See More.As instructed I tried Username:"admin" and Password:"password". Incorrect password for admin. Since all the support docs on resetting the Arris begin with doing exactly what I am doing I'm stuck.
Go to Solution. I counted out 10s then let go last time. I saw the modem reset and sure enough my wifi settings were reset however still no luck on the password. This time I just kept holding it down; I did not release the reset button until I saw the LED on the modem turn orange. I followed the steps setting my wifi ssid and pass phrase then after it switched over to my named ssid when I reconnected I got the standard admin portal and this time the default credentials worked as advertised admin:password :woohoo:.
View solution in original post. To run an Arris router reset to the original factory settingslocate the same pinhole on the back of your modem. Use the paperclip to press the button inside the hole but hold the button down for a full ten seconds this time. This will run a full factory reset on the modem. If you do need to perform a factory reset, it's not scary but I would advise having a wired connection to the XB6 for the initial setup. Remember, the procedure will also reset the Wi-Fi password.
It's not mandatory but it gives you a safety net if you can't establish a wireless connection for whatever reason. The default Wi-Fi credentials are written on the label on the bottom of the unit, and you should also be able to connect using WPS I got Ignite installed a week or two ago and have been really impressed with it.
I used to have to run the Rogers modem in bridge mode up to an access point on the main floor but with the pods it seems to be unnecessary now. I guess my question is do I really need a router there anymore Archer C9 or would a switch be better? If not I will likely just power down or factory reset the Archer C9. That configuration is not supported by Rogers but it does work. If you had any problems, you would have to the modem to Gateway mode for troubleshooting purposes with Rogers techs.
Those cannot be disabled by the end user. I'd set the 5 Ghz bandwidth to 20 Mhz to give you a wider choice of individual channels.
Arris Gateway manuals
If you're near an airport weather radar, which overlaps with the DFS channels, the modem will change channels on its own to another channel. If the channel is clear and isn't overlapped by an airport weather radar, it should stay on its assigned channel. Once that is done, kick the modem into Bridge mode.
If the network names and passphrases are different for the router, you would have to reconnect the set top boxes. Using your own router will allow you to do that.It's no secret that modems provided by your ISP can leave a lot to be desired. While we generally recommend you use your own hardware when it comes to your internet connection, plenty of people just go with the standard default modem and router.
Comcast is making that process just a little bit easier thanks to the xFi Advanced Gateway modem and router. The modem, which the company is billing as the most advanced device it's ever made, made its debut back in May, but starting today it's available in every market that Comcast offers gigabit internet.
It allows you to set up your WiFi, change and customize settings, set up profiles for use and more. If you want to turn off the WiFi to your kids' devices at 9PMyou can easily do that in the xFi app.
The real advantage of the Gateway modem, though is in its speeds. When developing the tech of this device, the team recognized that WiFi is the primary way that people use the internet, even for bandwidth-heavy activities such as streaming video. The goal, then, was to increase the WiFi speeds of the xFi Advanced Gateway, rather than expecting customers to use a wired Ethernet connection. The modem uses a Now, that's not likely to happen in practice in a standard house because of obstructions like walls and floors, but the team was able to get 1.
The standards also supports MU-MIMO multiple input, multiple outputwhich means you can connect a larger number of devices more efficiently to a single network. It's important to note, though, that these features aren't specific to Comcast's xFi Advanced Gateway. This is a standard that is being applied across modems, routers and devices, but as with any new standard, it's slow going.
There still aren't a whole lot of devices that have this advanced tech, and they'll cost you.
And all of this, of course, is dependent on your internet speed from your provider; if you aren't paying for gigabit internet, you won't see a lot of these speed benefits. According to Stirling, around 10 million of Comcast's subscribers are, indeed, eligible for this service.
The current setup of device to hub to app to router to modem isn't easy for people who aren't tech savvy -- again, the team wanted to ensure that customers at multiple levels of tech literacy can take advantage of this modem's advanced features. The idea was to ensure that current and future IoT devices are easily compatible with this modem for the long term.
This Gateway is intended to work across a large area, thanks to the 8x8 antenna array, which includes eight antennas to transmit WiFi signals and another eight to receive them. However, if that isn't quite enough for your home, Comcast is introducing a mesh WiFi system early next year.
It's currently in an advanced trial stage. The bottom line is that you're almost always going to get better customization options and more control when you buy your own hardware, rather than using what your ISP provides. But for the millions of customers who do, this is a good option for those who want gigabit speeds but don't want to maintain their own equipment like your parents. Buyer's Guide. Log in. Sign up. Google bans apps with deceptive subscription offers from the Play Store.I'm told by comcast that it is the XB6 model.
However, after setting up it, when I go to choose the network for my phone or on my tv for the roku, etc, the network shows up as XB3 on the list of available wireless networks. I've looked to verify which model is XB3 and which is XB6 and see differing pictures though, to be honest, there are very few articles with the picture and when I find a picture, they do not refer to it being XB3 or XB6. Can anyone help clear up my question about which model I have and if it is an XB6, why it is naming itself XB3?
Go to Solution. If so, I have never seen or heard of that? Are you sure it's coming from your gateway? Could it be a neighbor? If it is your's, can't you change it? I see it on my phone, Roku, Tv, etc. I don't know how or why it is doing this but it makes me wonder. I was able to remove it completely at one point but it showed up months later. Anyway, you will see it in the attached screenshot of the list. How would my password open a neighbor's network?
I would suggest rather than eliminate it just go in the modem utility and rename it and put the security on it. So you should have two SSID's one for 2. I don't know for sure but could it be that the gateway may have been used by a previous customer and they renamed the SSID and that is why it is showing XB3?
We all know that they refurbish the various devices when returned and then release again. So maybe that is what happened. I looked on the xfinity website about renaming it and if I do, I have to reset all the various places I have my wireless network set up. TVs, roku, etc. So I may live with the weird name for now. I'm having difficulty with my internet dropping and had comcast out to my home Thursday evening.
A nice tech came and was very patient and helpful. He changed out some splitters on the outside of my house. I've lost internet 3 times today, but one may have been me bumping the gateway when moving things around. If it keeps up, maybe I'll switch out this gateway for another one. At this point, I'm off to bed as I've been doing work on my computer all day and evening. Thanks for staying with me and my Gateway with a split personality. I wanted for you to see if the name disappeared for as long as you kept it unplugged and then return when you plugged it back in.
That was what the test was about. This all appears to be moot at this point now anyway. I wish you the best of luck with this! I'm not a tech so take my advice cauctiously. Not particularly hard to do.This article provides information about these Wireless Gateways and their features. The Wireless Gateway 1 combines the function and features of a modem and a router into one convenient device. Here are some of the Wireless Gateway 1 services and features you can enjoy:. Use the image and description below to familiarize yourself with the front panel.
Front panel items include:.
This button is to accommodate a future enhancement that is not yet available. Learn more about the Admin Tool. Learn about advanced wireless gateway features. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Sign In. Wireless Gateway 1 Features. These indicate the status of the AC power, upstream and downstream connectivity, Internet, WiFi, phone and battery. Please note that you should attempt to unplug and powercycle the device first. Home Alarm port. CAT-iq 2. Using Third-Party Equipment Alternately, some Xfinity customers may wish to purchase and use third-party cable modems and gateways.In this article, you will find information about how to set up and connect to your new Arris SBG modem, as well as how to change many of its settings.
Back to top. The 5. If you have a device that supports WPS and would like to connect to your WiFi network using this method:. If you find that your WiFi connection is not providing you with the stability or speed that you require it may be a result of interference affecting the WiFi channel you are currently broadcasting on.
To improve the quality or range of your WiFi Internet network you can change the WiFi channel that you are currently using.
To change your WiFi channel:. To change the name of your WiFi network, you will need to log in to the modem. To change the password for your WiFi network, you will need to log into the SBG modem configuration page. With a password-protected guest network that you can turn on and off, your guests can easily connect to your WiFi while protecting your personal information, files, and devices. You can create a guest network for both the 2.
To enable the guest network in your home:. You can also change the name and password for your guest network. If you need to restore your modem to default settings you can do so by performing a pin-hole reset.Double or Triple Your Internet Speed - This Method Actually Works!
This will delete all of your custom configurations. Related Articles. Sign In Help.
Screw the other end of that cable into the cable jack on the back of the modem. If you are connecting your PC to the modem directly not WiFi connect one end of an Ethernet cable to the back of the modem, and the other into an available Ethernet port on your PC.
Connect the power cable to an available power source.Xfinity Gateway Models We are always improving our equipment, and we recommend updating your device every two to three years in order to get the most out of your Xfinity Internet subscription. For specific details on all of our available Gateway models, please see below.
Note: Looking for your Gateway model number? Its attractive design lends itself to being positioned in a central open area for best broadcasting. CAT-iq 2. Using Third-Party Equipment Alternately, some Xfinity customers may wish to purchase and use third-party cable modems and Gateways. However, you will miss out on the full suite of Xfinity services. Note: Before purchasing your own equipment, confirm it is approved for use with Xfinity services and can achieve the maximum capability of your subscribed speed tier.
Additional Resources Troubleshoot your Xfinity Internet connection Discover how to personalize and manage home WiFi with xFi Learn about whole-home coverage with xFi pods View updated open source license information for certain Gateway models.